We believe high quality of Service-Cloud-Consultant New Study Questions Ebook test simulations is the basement of enterprise's survival. Did you have bad purchase experience that after your payment your emails get no reply, your contacts with the site become useless? Stop pursuing cheap and low-price Service-Cloud-Consultant New Study Questions Ebook test simulations. You get what you pay for. Our training materials contain the latest exam questions and valid Service-Cloud-Consultant New Study Questions Ebook exam answers for the exam preparation, which will ensure you clear exam 100%. Salesforce Service-Cloud-Consultant New Study Questions Ebook certification exam is a high demand exam tests in IT field because it proves your ability and professional technology. If you are willing to buy our Service-Cloud-Consultant New Study Questions Ebook dumps pdf, I will recommend you to download the free dumps demo first and check the accuracy of our Service-Cloud-Consultant New Study Questions Ebook practice questions.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is so cool even to think about it.
You will get our valid Service-Cloud-Consultant - Salesforce Certified Service cloud consultant New Study Questions Ebook dumps torrent and instantly download the exam pdf after payment. The best part of Test Service-Cloud-Consultant Dumps Free exam dumps are their relevance, comprehensiveness and precision. You need not to try any other source forTest Service-Cloud-Consultant Dumps Free exam preparation.
Our Service-Cloud-Consultant New Study Questions Ebook preparationdumps are considered the best friend to help the candidates on their way to success for the exactness and efficiency based on our experts’ unremitting endeavor. This can be testified by our claim that after studying with our Service-Cloud-Consultant New Study Questions Ebook actual exam for 20 to 30 hours, you will be confident to take your Service-Cloud-Consultant New Study Questions Ebook exam and successfully pass it. Tens of thousands of our loyal customers relayed on our Service-Cloud-Consultant New Study Questions Ebook preparation materials and achieved their dreams.
Salesforce Service-Cloud-Consultant New Study Questions Ebook - So your success is guaranteed.
Free renewal of our Service-Cloud-Consultant New Study Questions Ebook study prep in this respect is undoubtedly a large shining point. Apart from the advantage of free renewal in one year, our Service-Cloud-Consultant New Study Questions Ebook exam engine offers you constant discounts so that you can save a large amount of money concerning buying our Service-Cloud-Consultant New Study Questions Ebook training materials. And we give these discount from time to time, so you should come and buy Service-Cloud-Consultant New Study Questions Ebook learning guide more and you will get more rewards accordingly.
Moreover, without the needs of waiting, you can download the Service-Cloud-Consultant New Study Questions Ebook study guide after paying for it immediately. And we have patient and enthusiastic staff offering help on our Service-Cloud-Consultant New Study Questions Ebook learning prep.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 5
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
HP HPE0-J82 - Their efficiency has far beyond your expectation! We has been developing faster and faster and gain good reputation in the world owing to our high-quality Salesforce Sales-101 exam materials and high passing rate. The moment you money has been transferred to our account, and our system will send our ITIL ITIL-4-Foundationtraining dumps to your mail boxes so that you can download ITIL ITIL-4-Foundation exam questions directly. Juniper JN0-253 - You will never be frustrated by the fact that you can't solve a problem. Meanwhile, if you want to keep studying this course , you can still enjoy the well-rounded services by EMC D-PWF-DS-01 test prep, our after-sale services can update your existing EMC D-PWF-DS-01 study quiz within a year and a discount more than one year.
Updated: May 28, 2022