Goldmile-Infobiz is a website that can provide all information about different IT certification exam. Goldmile-Infobiz can provide you with the best and latest exam resources. To choose Goldmile-Infobiz you can feel at ease to prepare your Salesforce Service-Cloud-Consultant New Study Questions Pdf exam. After you purchase our Service-Cloud-Consultant New Study Questions Pdf exam guide is you can download the test bank you have bought immediately. You only need 20-30 hours to learn and prepare for the exam, because it is enough for you to grasp all content of our study materials, and the passing rate is very high and about 98%-100%. If you purchase the training materials we provide, you can pass Salesforce certification Service-Cloud-Consultant New Study Questions Pdf exam successfully.
Salesforce Service Cloud Consultant Service-Cloud-Consultant No one is willing to buy a defective product.
Salesforce Service Cloud Consultant Service-Cloud-Consultant New Study Questions Pdf - Salesforce Certified Service cloud consultant In order to provide you with the best IT certification exam dumps forever, Goldmile-Infobiz constantly improve the quality of exam dumps and update the dumps on the basis of the latest test syllabus at any time. Before you choose to end your practices of the Service-Cloud-Consultant Reliable Test Collection Free study materials, the screen will display the questions you have done, which help you check again to ensure all questions of Service-Cloud-Consultant Reliable Test Collection Free practice prep are well finished. The report includes your scores of the Service-Cloud-Consultant Reliable Test Collection Free learning guide.
You can experience it in advance. In this, you can check its quality for yourself. Goldmile-Infobiz Salesforce Service-Cloud-Consultant New Study Questions Pdf practice test dumps are doubtless the best reference materials compared with other Service-Cloud-Consultant New Study Questions Pdf exam related materials.
Salesforce Service-Cloud-Consultant New Study Questions Pdf - Perhaps you still cannot make specific decisions.
All Service-Cloud-Consultant New Study Questions Pdf online tests begin somewhere, and that is what the Service-Cloud-Consultant New Study Questions Pdf training guide will do for you: create a foundation to build on. Study guides are essentially a detailed Service-Cloud-Consultant New Study Questions Pdf training guide and are great introductions to new Service-Cloud-Consultant New Study Questions Pdf training guide as you advance. The content is always relevant, and compound again to make you pass your Service-Cloud-Consultant New Study Questions Pdf exams on the first attempt.
I guess you will be surprised by the number how many our customers visited our website. And our Service-Cloud-Consultant New Study Questions Pdf learning materials have helped thousands of candidates successfully pass the Service-Cloud-Consultant New Study Questions Pdf exam and has been praised by all users since it was appearance.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
The free Lpi 010-160 exam updates feature is one of the most helpful features for the candidates to get their preparation in the best manner with latest changes. For our Huawei H13-321_V2.5 study materials, the high passing rate as 98% to 100% is the best test for quality and efficiency. After your payment is successful, you will receive an e-mail from our system within 5-10 minutes, and then, you can use high-quality Juniper JN0-105 exam guide to learn immediately. We also hope our Huawei H25-611_V1.0 exam materials can help more and more ambitious people pass the Huawei H25-611_V1.0 exam. There is no chance of losing the exam if you rely on HITRUST CCSFP study guides.
Updated: May 28, 2022