たくさんの時間と精力で試験に合格できないという心配な心情があれば、我々Goldmile-Infobizにあなたを助けさせます。多くの受験生は我々のソフトでSalesforceのCRT-261日本語受験攻略試験に合格したので、我々は自信を持って我々のソフトを利用してあなたはSalesforceのCRT-261日本語受験攻略試験に合格する保障があります。IT業界の発展とともに、IT業界で働いている人への要求がますます高くなります。 お客様か購入する前、我が社Goldmile-InfobizのCRT-261日本語受験攻略問題集の見本を無料にダウンロードできます。高質のSalesforce試験資料を持って、短い時間で気軽に試験に合格したいですか？そうしたら、我が社Goldmile-InfobizのCRT-261日本語受験攻略問題集をご覧にください。 ご客様はCRT-261日本語受験攻略資格認証試験に失敗したら、弊社は全額返金できます。
だから、弊社のCRT-261日本語受験攻略練習資料を早く購入しましょう！
CRT-261 - Certification Preparation for Service Cloud Consultant日本語受験攻略資格証明書で就職の機会を増やしたい場合は、Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant日本語受験攻略のトレーニング資料をご覧ください。 今競争の激しいIT業界で地位を固めたいですが、Salesforce CRT-261 受験練習参考書認証試験に合格しなければなりません。IT業界ではさらに強くなるために強い専門知識が必要です。
こうして、君は安心で試験の準備を行ってください。弊社の資料を使って、１００％に合格を保証いたします。もし合格しないと、われは全額で返金いたします。
Salesforce CRT-261日本語受験攻略 - 何の問題があったらお気軽に聞いてください。
Goldmile-Infobizが提供した教育資料は真実のテストに非常に近くて、あなたが弊社の短期の特殊訓練問題を通じてすぐにIT専門の知識を身につけられます。弊社は君の試験の１００％合格率を保証いたします。
皆様が知っているように、Goldmile-InfobizはSalesforceのCRT-261日本語受験攻略試験問題と解答を提供している専門的なサイトです。SalesforceのCRT-261日本語受験攻略認証試験を選んだ人々が一層多くなります。
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers
A. Case closure rules on the original case
B. Visibility and access to the work order records
C. Work order and customer contact escalation requirements
D. Account team relationship to the primary contact
E. Total number of account and contact records in the database
Answer: A,B,C
QUESTION NO: 2
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 3
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
Adobe AD0-E137 - Goldmile-Infobizの問題集は真実試験の問題にとても似ていて、弊社のチームは自分の商品が自信を持っています。 SAP C_TS422_2504 - それにGoldmile-Infobizは１００パーセント合格率を保証します。 Google Associate-Cloud-Engineer-JPN - 弊社の試験問題はほとんど毎月で一回アップデートしますから、あなたは市場で一番新鮮な、しかも依頼できる良い資源を得ることができることを保証いたします。 ISTQB ISTQB-CTFL - これは受験生の皆さんが資料を利用した後の結果です。 ACAMS CAMS-JP - 全てのお客様に追跡サービスを差し上げますから、あなたが買ったあとの一年間で、弊社は全てのお客様に問題集のアップグレードを無料に提供します。
Updated: May 28, 2022