在如今時間那麼寶貴的社會裏，我建議您來選擇Goldmile-Infobiz為您提供的短期培訓，你可以花少量的時間和金錢就可以通過您第一次參加的Salesforce CRT-261信息資訊 認證考試。 在這個競爭激烈的IT行業中，擁有一些認證證書是可以幫助你步步高升的。很多公司升職加薪的依據就是你擁有的認證證書的含金量。 因為Salesforce CRT-261信息資訊考試難度也比較大，所以很多為了通過Salesforce CRT-261信息資訊 認證考試的人花費了大量的時間和精力學習考試相關知識，但是到最後卻沒有成功。
Salesforce Service Cloud Consultant CRT-261 這個考古題的高合格率已經被廣大考生證明了。
Salesforce Service Cloud Consultant CRT-261信息資訊 - Certification Preparation for Service Cloud Consultant Goldmile-Infobiz之所以能幫助每個IT人士，是因為它能證明它的能力。 周圍有很多朋友都通過了Salesforce的CRT-261 新版題庫上線認證考試嗎？他們都是怎麼做到的呢？就讓Goldmile-Infobiz的網站來告訴你吧。Goldmile-Infobiz的CRT-261 新版題庫上線考古題擁有最新最全的資料，為你提供優質的服務，是能讓你成功通過CRT-261 新版題庫上線認證考試的不二選擇，不要再猶豫了，快來Goldmile-Infobiz的網站瞭解更多的資訊，讓我們幫助你通過考試吧。
它就是Goldmile-Infobiz的CRT-261信息資訊考古題。這是一個高效率的資料，它可以在短時間內為考試做好準備。因為這個考古題的命中率非常高，只要你認真記住考古題裏面出現的問題和答案，那麼你就可以通過CRT-261信息資訊考試。
Salesforce CRT-261信息資訊 - 用過之後你就會知道。
通過Salesforce CRT-261信息資訊的考試是不簡單的，選擇合適的培訓是你成功的第一步，選擇好的資訊來源是你成功的保障，而Goldmile-Infobiz的產品是有很好的資訊來源保障。如果你選擇了Goldmile-Infobiz的產品不僅可以100%保證你通過Salesforce CRT-261信息資訊認證考試，還可以為你提供長達一年的免費更新。
一直想要提升自身的你，有沒有參加CRT-261信息資訊認證考試的計畫呢？如果你想參加這個考試，你準備怎麼準備考試呢？也許你已經找到了適合自己的參考資料了。那麼，什麼資料有讓你選擇的價值呢？你選擇的是不是Goldmile-Infobiz的CRT-261信息資訊考古題？如果是的話，那麼你就不用再擔心不能通過考試了。
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
你可以先在網上免費下載Goldmile-Infobiz為你提供的部分Salesforce Salesforce Advanced-Administrator認證考試的練習題和答案，一旦你決定了選擇了Goldmile-Infobiz，Goldmile-Infobiz會盡全力幫你通過考試。 獲得ACAMS CKYCA認證是眾多IT人員職業生涯的成功保證，而Goldmile-Infobiz網站中的ACAMS CKYCA題庫學習資料可以幫助您做到這一點。 而Salesforce SAP C-CPI-2506 認證考試就是個檢驗IT技術的認證考試之一。 Palo Alto Networks NetSec-Analyst題庫的高效率和準確性兩大特點讓我們收到廣大考生的好評，獲得如此有價值的認證方案對您來說是非常划算的。 Cisco 300-620 - 如果你考試失敗，我們會全額退款。
Updated: May 28, 2022