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Field Service Lightning program Field-Service-Lightning-Consultant 你也可以隨時要求我們為你提供最新版的考古題。
因为这是Field-Service-Lightning-Consultant - Salesforce Certified Field Service Lightning Consultant考試重點考试的最优秀的参考资料。 所有的IT職員都知道,IT認證考試的資格是不容易拿到的。但是,參加IT認證考試獲得資格又是提升自己能力以及更好地證明自己的價值的途徑,所以不得不選擇。
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Salesforce Field-Service-Lightning-Consultant考試重點 - Goldmile-Infobiz是可以帶你通往成功之路的網站。
也許你在其他相關網站上也看到了與 Salesforce Field-Service-Lightning-Consultant考試重點 認證考試相關的相關培訓工具,但是我們的 Goldmile-Infobiz在IT 認證考試領域有著舉足輕重的地位。Goldmile-Infobiz研究的材料可以保證你100%通過考試。有了Goldmile-Infobiz你的職業生涯將有所改變,你可以順利地在IT行業中推廣自己。當你選擇了Goldmile-Infobiz你就會真正知道你已經為通過Salesforce Field-Service-Lightning-Consultant考試重點認證考試做好了準備。我們不僅能幫你順利地通過考試還會為你提供一年的免費服務。
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Field-Service-Lightning-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D
QUESTION NO: 2
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
QUESTION NO: 3
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B
QUESTION NO: 4
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B
QUESTION NO: 5
Universal Containers wants to reduce their mean-time-to-service. Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers.
A. Adjust Scheduling Policy
B. Dispatching
C. Customer Entitlements
D. Scheduling
E. Knowledge Base
Answer: A,B,E
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Updated: May 28, 2022