After using our MB-230 Official Study Guide study dumps, users can devote more time and energy to focus on their major and makes themselves more and more prominent in the professional field. Therefore, our MB-230 Official Study Guide exam materials can help you achieve multiple returns in the future, provide you with more opportunities to pursue higher life goals, and create a higher quality of life. Choosing our MB-230 Official Study Guide learning guide is not only an enrichment of learning content, but also an opportunity to improve our own discovery space. To make our MB-230 Official Study Guide simulating exam more precise, we do not mind splurge heavy money and effort to invite the most professional teams into our group. Goldmile-Infobiz is a leading platform in this area by offering the most accurate MB-230 Official Study Guide exam questions to help our customers to pass the exam. With our MB-230 Official Study Guide study materials, you will pass the exam in the shortest possible time.
Microsoft Dynamics 365 MB-230 Goldmile-Infobiz have a huge senior IT expert team.
The industrious Goldmile-Infobiz's IT experts through their own expertise and experience continuously produce the latest Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Official Study Guide training materials to facilitate IT professionals to pass the Microsoft certification MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Official Study Guide exam. Do not hesitate! Please select Goldmile-Infobiz, it will be the best guarantee for you to pass MB-230 Frequent Updates certification exam.
If you Goldmile-Infobiz, Goldmile-Infobiz can ensure you 100% pass Microsoft certification MB-230 Official Study Guide exam. If you fail to pass the exam, Goldmile-Infobiz will full refund to you.
Microsoft MB-230 Official Study Guide - A bad situation can show special integrity.
Different person has different goals, but our Goldmile-Infobiz aims to help you successfully pass MB-230 Official Study Guide exam. Maybe to pass MB-230 Official Study Guide exam is the first step for you to have a better career in IT industry, but for our Goldmile-Infobiz, it is the entire meaning for us to develop MB-230 Official Study Guide exam software. So we try our best to extend our dumps, and our Goldmile-Infobiz elite comprehensively analyze the dumps so that you are easy to use it. Besides, we provide one-year free update service to guarantee that the MB-230 Official Study Guide exam materials you are using are the latest.
Goldmile-Infobiz Microsoft MB-230 Official Study Guide exam training materials is the best choice to help you pass the exam. The training materials of Goldmile-Infobiz website have a unique good quality on the internet.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Huawei H19-338 - We can be along with you in the development of IT industry. So, you just master the questions and answers in the dumps and it is easy to pass AGRC ICCGO test. Salesforce Sales-Admn-202 - Our exam braindumps materials have high pass rate. Goldmile-Infobiz Microsoft Medical Tests PTCE practice test dumps can help you pass IT certification exam in a relaxed manner. The contents of MSSC CLT free download pdf will cover the 99% important points in your actual test.
Updated: May 28, 2022