Free renewal of our CRT-261 Test Questions study prep in this respect is undoubtedly a large shining point. Apart from the advantage of free renewal in one year, our CRT-261 Test Questions exam engine offers you constant discounts so that you can save a large amount of money concerning buying our CRT-261 Test Questions training materials. And we give these discount from time to time, so you should come and buy CRT-261 Test Questions learning guide more and you will get more rewards accordingly. We have harmonious cooperation with exam candidates. The relation comes from the excellence of our CRT-261 Test Questions training materials. Even you have bought our CRT-261 Test Questions learning braindumps, and we will send the new updates to you one year long.
Salesforce Service Cloud Consultant CRT-261 It's never too late to know it from now on.
Salesforce Service Cloud Consultant CRT-261 Test Questions - Certification Preparation for Service Cloud Consultant If the user is still unsure which is best for him, consider applying for a free trial of several different types of test materials. To address this issue, our Valid Test CRT-261 Fee actual exam offers three different versions for users to choose from. The PC version is the closest to the real test environment, which is an excellent choice for windows - equipped computers.
Our Salesforce training materials are famous at home and abroad, the main reason is because we have other companies that do not have core competitiveness, there are many complicated similar products on the market, if you want to stand out is the selling point of needs its own. Our CRT-261 Test Questions test question with other product of different thing is we have the most core expert team to update our CRT-261 Test Questions study materials, learning platform to changes with the change of the exam outline. If not timely updating CRT-261 Test Questions training materials will let users reduce the learning efficiency of even lags behind that of other competitors, the consequence is that users and we don't want to see the phenomenon of the worst, so in order to prevent the occurrence of this kind of risk, the CRT-261 Test Questions practice test dump give supervision and update the progress every day, it emphasized the key selling point of the product.
Salesforce CRT-261 Test Questions - Perhaps this is the beginning of your change.
Many exam candidates feel hampered by the shortage of effective CRT-261 Test Questions preparation quiz, and the thick books and similar materials causing burden for you. Serving as indispensable choices on your way of achieving success especially during this CRT-261 Test Questions exam, more than 98 percent of candidates pass the exam with our CRT-261 Test Questions training guide and all of former candidates made measurable advance and improvement.
In the process of job hunting, we are always asked what are the achievements and what certificates have we obtained? Therefore, we get the test Salesforce certification and obtain the qualification certificate to become a quantitative standard, and our CRT-261 Test Questions learning guide can help you to prove yourself the fastest in a very short period of time. Life is short for each of us, and time is precious to us.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to maintain Service Level Agreements on its customer cases.
Customers are provided different service levels based on their Services agreement. The VP of
Customer Service wants to use Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain stages.
Which Service Cloud feature should the Consultant recommend to address this requirement?
A. Entitlements and Milestones
B. Case Assignment
C. Case Escalation
D. Salesforce Console
Answer: A
QUESTION NO: 2
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 3
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 4
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 5
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
Medical Professional CHFM - If you use the APP online version, just download the application. Our Microsoft AZ-400-KR practical material is a learning tool that produces a higher yield than the other. SAP C-THR70-2505 - You are only supposed to practice Certification Preparation for Service Cloud Consultant guide torrent for about 20 to 30 hours before you are fully equipped to take part in the examination. All of Juniper JN0-253 learning materials do this to allow you to solve problems in a pleasant atmosphere while enhancing your interest in learning. You can learn about the usage and characteristics of our HP HPE3-CL02 learning guide in various trial versions, so as to choose one of your favorite in formal purchase.
Updated: May 28, 2022