While our CRT-261 Advanced Testing Engine study materials can help you eliminate all those worries one by one. To take a good control of your life, this CRT-261 Advanced Testing Engine exam is valuable with high recognition certificate. Actually getting a meaningful certificate by passing related CRT-261 Advanced Testing Engine exam is also becoming more and more popular. That means if you study our study guide, your passing rate is much higher than other candidates. Preparing the exam has shortcut. If you make up your mind of our CRT-261 Advanced Testing Engine exam prep, we will serve many benefits like failing the first time attached with full refund service, protecting your interests against any kinds of loss.
Salesforce Service Cloud Consultant CRT-261 In the end, you will become an excellent talent.
Our CRT-261 - Certification Preparation for Service Cloud Consultant Advanced Testing Engine exam questions are valuable and useful and if you buy our CRT-261 - Certification Preparation for Service Cloud Consultant Advanced Testing Engine study materials will provide first-rate service to you to make you satisfied. On the one hand, you can elevate your working skills after finishing learning our Exam CRT-261 Tips study materials. On the other hand, you will have the chance to pass the exam and obtain the Exam CRT-261 Tipscertificate, which can aid your daily work and get promotion.
Our CRT-261 Advanced Testing Engine exam guide have also set a series of explanation about the complicated parts certificated by the syllabus and are based on the actual situation to stimulate exam circumstance in order to provide you a high-quality and high-efficiency user experience. In addition, the CRT-261 Advanced Testing Engine exam guide function as a time-counter, and you can set fixed time to fulfill your task, so that promote your efficiency in real test. The key strong-point of our CRT-261 Advanced Testing Engine test guide is that we impart more important knowledge with fewer questions and answers, with those easily understandable CRT-261 Advanced Testing Engine study braindumps, you will find more interests in them and experience an easy learning process.
Salesforce CRT-261 Advanced Testing Engine - You live so tired now.
Many people worry about buying electronic products on Internet, like our CRT-261 Advanced Testing Engine preparation quiz, we must emphasize that our CRT-261 Advanced Testing Engine simulating materials are absolutely safe without viruses, if there is any doubt about this after the pre-sale, we provide remote online guidance installation of our CRT-261 Advanced Testing Engine exam practice. It is worth noticing that some people who do not use professional anti-virus software will mistakenly report the virus.
And the best advantage of the software version is that it can simulate the real exam. Once you purchase our windows software of the CRT-261 Advanced Testing Engine training engine, you can enjoy unrestricted downloading and installation of our CRT-261 Advanced Testing Engine study guide.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
Our ACAMS CAMS7-CN test material can help you focus and learn effectively. Salesforce Advanced-Administrator - Not only do we offer free demo services before purchase, we also provide three learning modes for users. After you know about our Salesforce MCE-Admn-201 actual questions, you can decide to buy it or not. First of all, we have the best and most first-class operating system, in addition, we also solemnly assure users that users can receive the information from the SAP C_THR81_2505 certification guide within 5-10 minutes after their payment. Besides if you have any trouble coping with some technical and operational problems while using our Salesforce Marketing-Cloud-Administrator exam torrent, please contact us immediately and our 24 hours online services will spare no effort to help you solve the problem in no time.
Updated: May 28, 2022