Goldmile-Infobiz is a website to meet the needs of many customers. Some people who used our simulation test software to pass the IT certification exam to become a Goldmile-Infobiz repeat customers. Goldmile-Infobiz can provide the leading Salesforce training techniques to help you pass Salesforce certification Service-Cloud-Consultant Exams exam. As busy working staff good Service-Cloud-Consultant Exams test simulations will be helper for your certification. Keeping hard working and constantly self-enhancement make you grow up fast and gain a lot of precious opportunities. Because the materials they provide are specialized for Salesforce certification Service-Cloud-Consultant Exams exam, so they didn't attract the examinee's attention.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It can help you to pass the exam successfully.
Secondly, the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exams online practice allows self-assessment, which can bring you some different experience during the preparation. You have seen Goldmile-Infobiz's Salesforce Valid Service-Cloud-Consultant Test Collection Free exam training materials, it is time to make a choice. You can choose other products, but you have to know that Goldmile-Infobiz can bring you infinite interests.
Goldmile-Infobiz release high passing-rate Service-Cloud-Consultant Exams exam simulations to help you obtain certification in a short time. If you obtain a certification you will get a higher job or satisfying benefits with our Service-Cloud-Consultant Exams exam simulations. Every day there is someone choosing our exam materials.
Salesforce Service-Cloud-Consultant Exams - We have statistics to tell you the truth.
Goldmile-Infobiz is website that can help a lot of IT people realize their dreams. If you have a IT dream， then quickly click the click of Goldmile-Infobiz. It has the best training materials, which is Goldmile-Infobiz;s Salesforce Service-Cloud-Consultant Exams exam training materials. This training materials is what IT people are very wanted. Because it will make you pass the exam easily, since then rise higher and higher on your career path.
Beyond knowing the answer, and actually understanding the Service-Cloud-Consultant Exams test questions puts you one step ahead of the test. Completely understanding a concept and reasoning behind how something works, makes your task second nature.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
Microsoft MB-800 - Moreover, we can give you a year of free updates until you pass the exam. there are free trial services provided by our Microsoft AZ-400 preparation braindumps-the free demos. Do you want to attend Salesforce Huawei H25-631_V1.0 test? Are you worried about Huawei H25-631_V1.0 exam? You want to sign up for Huawei H25-631_V1.0 certification exam, but you are worried about failing the exam. Practice test software contains simulated real HP HPE7-A07 exam scenario. In recent, Goldmile-Infobiz began to provide you with the latest exam dumps about IT certification test, such as Salesforce Salesforce Service-Cloud-Consultant certification dumps are developed based on the latest IT certification exam.
Updated: May 28, 2022