All those merits prefigure good needs you may encounter in the near future. Our Service-Cloud-Consultant Exam Tips training dumps are highly salable not for profit in our perspective solely, they are helpful tools helping more than 98 percent of exam candidates get the desirable outcomes successfully. Our Service-Cloud-Consultant Exam Tips guide prep is priced reasonably with additional benefits valuable for your reference. At present, our company has launched all kinds of Service-Cloud-Consultant Exam Tips study materials, which almost covers all official tests. Every Service-Cloud-Consultant Exam Tips exam questions are going through rigid quality check before appearing on our online stores. Just as exactly, to obtain the certification of Service-Cloud-Consultant Exam Tips exam braindumps, you will do your best to pass the according exam without giving up.
The Service-Cloud-Consultant Exam Tips training materials are so very helpful.
If you want to enjoy the real exam environment, the software version will help you solve your problem, because the software version of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Tips test torrent can simulate the real exam environment. Our Salesforce practice test software will give you a real exam environment with multiple learning tools that allow you to do a selective study and will help you to get the job that you are looking for. There are three effect versions of the date available for candidates who want to pass the Service-Cloud-Consultant Latest Version exam.
There are so many specialists who join together and contribute to the success of our Service-Cloud-Consultant Exam Tips guide quiz just for your needs. As well as responsible and patient staff who has being trained strictly before get down to business and interact with customers on our Service-Cloud-Consultant Exam Tips exam questions. You can contact with our service, and they will give you the most professional guide.
Salesforce Service-Cloud-Consultant Exam Tips - You still can pass the exam with our help.
Don't need a lot of time and money, only 30 hours of special training, and you can easily pass your first time to attend Salesforce certification Service-Cloud-Consultant Exam Tips exam. Goldmile-Infobiz are able to provide you with test exercises which are closely similar with real exam questions.
If you try on it, you will find that the operation systems of the Service-Cloud-Consultant Exam Tips exam questions we design have strong compatibility. So the running totally has no problem.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
Goldmile-Infobiz provide a training scheme for Salesforce certification AACE International AACE-PSP exam, which only needs 20 hours to complete and can help you well consolidate the related IT professional knowledge to let you have a good preparation for your first time to participate in Salesforce certification AACE International AACE-PSP exam. If you decide to buy the CheckPoint 156-315.82 reference materials from our company, we will have special people to advise and support you. Goldmile-Infobiz Salesforce CheckPoint 156-315.82 exam practice questions and answers is the practice test software. It means that if you do not persist in preparing for the Palo Alto Networks NetSec-Architect exam, you are doomed to failure. Network Appliance NS0-005 - It is the best training materials.
Updated: May 28, 2022