While it is not truth. On the contrary everyone can afford them easily. By researching on the frequent-tested points in the real exam, our experts have made both clear outlines and comprehensive questions into our Service-Cloud-Consultant Verified Answers exam prep. Goldmile-Infobiz is a website which can help you save time and energy to rapidly and efficiently master the Salesforce certification Service-Cloud-Consultant Verified Answers exam related knowledge. If you are interested in Goldmile-Infobiz, you can first free download part of Goldmile-Infobiz's Salesforce certification Service-Cloud-Consultant Verified Answers exam exercises and answers on the Internet as a try. About choosing the perfect Service-Cloud-Consultant Verified Answers study material, it may be reflected in matters like quality, prices, after-sale services and so on.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So it will never appear flash back.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Verified Answers - Salesforce Certified Service cloud consultant Salesforce certification has been well recognized by international community. Perhaps you worry about the quality of our Service-Cloud-Consultant Reliable Exam Cram Sheet exam questions. We can make solemn commitment that our Service-Cloud-Consultant Reliable Exam Cram Sheet study materials have no mistakes.
We assure Goldmile-Infobiz provide you with the latest and the best questions and answers which will let you pass the exam at the first attempt. In order to provide you with the best IT certification exam dumps forever, Goldmile-Infobiz constantly improve the quality of exam dumps and update the dumps on the basis of the latest test syllabus at any time. Goldmile-Infobiz is your best choice on the market today and is recognized by all candidates for a long time.
Salesforce Service-Cloud-Consultant Verified Answers - PDF version is easy for read and print out.
You may strand on some issues at sometimes, all confusions will be answered by the bountiful contents of our Service-Cloud-Consultant Verified Answers exam materials. Wrong choices may engender wrong feed-backs, we are sure you will come a long way by our Service-Cloud-Consultant Verified Answers practice questions. In fact, a lot of our loyal customers have became our friends and only relay on our Service-Cloud-Consultant Verified Answers study braindumps. As they always said that our Service-Cloud-Consultant Verified Answers learning quiz is guaranteed to help them pass the exam.
Once you have well prepared with our Service-Cloud-Consultant Verified Answers dumps collection, you will go through the formal test without any difficulty. To help people pass exam easily, we bring you the latest Service-Cloud-Consultant Verified Answers exam prep for the actual test which enable you get high passing score easily in test.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Axis ANVE - Though the content is the same, but the displays are different due to the different study habbits of our customers. You can find all the key points in the Huawei H19-495_V1.0 practice torrent. Scrum SAFe-Practitioner - Because we are all individual creature has unique requirement. You can get prepared with our SAP C-BCBTM-2502 exam materials only for 20 to 30 hours before you go to attend your exam. SAP C_THR70_2505 - For the same information, you can use it as many times as you want, and even use together with your friends.
Updated: May 28, 2022