很多人通過了IT相關認證考試的人就是使用了我們的Goldmile-Infobiz的培訓工具。我們的Goldmile-Infobiz的專家團隊利用自己的經驗為參加Salesforce CRT-261考古題更新 認證考試的很多人研究出了最新的有效的培訓工具，包括Salesforce CRT-261考古題更新 認證考試測試，考前試題，試題答案。我們的Goldmile-Infobiz提供的試題及答案和真正的試題有95%的相似性。 如果你正在尋找一個好的通過Salesforce的CRT-261考古題更新考試認證的學習網站，Goldmile-Infobiz是最好的選擇，Goldmile-Infobiz能給你帶來的將是掌握IT行業的尖端技能以及輕鬆通過Salesforce的CRT-261考古題更新考試認證，大家都知道這門考試是艱難的，想要通過它也不是機會渺小，但你可以適當的選擇適合自己的學習工具，選擇Goldmile-Infobiz Salesforce的CRT-261考古題更新考試試題及答案，這個培訓資料不僅完整而且真實覆蓋面廣，它的測試題仿真度很高，這是通過眾多考試實踐得到的結果，如果你要通過Salesforce的CRT-261考古題更新考試，就選擇Goldmile-Infobiz，絕對沒錯。 同時Goldmile-Infobiz也被很多人認可了，也很受一大部分人的信賴，也幫助了很多人成就了小小的夢想。
Salesforce Service Cloud Consultant CRT-261 還會讓你又一個美好的前程。
在購買Goldmile-Infobiz的CRT-261 - Certification Preparation for Service Cloud Consultant考古題更新考古題之前，你還可以下載免費的考古題樣本作為試用。 Goldmile-Infobiz Salesforce的CRT-261 考題資訊考試培訓資料可以幫助考生節省大量的時間和精力，考生也可以用多餘的時間和盡力來賺去更多的金錢。我們Goldmile-Infobiz網站是在盡最大的努力為廣大考生提供最好最便捷的服務。
Goldmile-Infobiz為你提供了不同版本的資料以方便你的使用。PDF版的考古題方便你的閱讀，為你真實地再現考試題目。軟體版本的考古題作為一個測試引擎，可以幫助你隨時測試自己的準備情況。
Salesforce CRT-261考古題更新 - 機會從來都是屬於那些有準備的人。
為了讓你們更放心地選擇Goldmile-Infobiz，Goldmile-Infobiz的最佳的Salesforce CRT-261考古題更新考試材料已經在網上提供了部分免費下載，你可以免費嘗試來確定我們的可靠性。我們不僅可以幫你一次性地通過考試，同時還可以幫你節約寶貴的時間和精力。Goldmile-Infobiz能為你提供真實的 Salesforce CRT-261考古題更新認證考試練習題和答案來確保你考試100%通過。通過了Salesforce CRT-261考古題更新 認證考試你的地位將在IT行業中也有很大的提升，你的明天也會跟那美好。
你可以先體驗一下考古題的demo,這樣你就可以確認這個資料的品質了。快点击Goldmile-Infobiz的网站吧。
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 2
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
Cisco 350-701 - 我們給你提供的考試練習題和答案將在你考試的時候會出現。 Lpi 101-500 - 其實想要通過考試是有竅門的。 根據過去的考試題和答案的研究，Goldmile-Infobiz提供的Salesforce Workday Workday-Pro-Talent-and-Performance練習題和真實的考試試題有緊密的相似性。 我們提供給您最近更新的ServiceNow CIS-SM題庫資料，來確保您通過認證考試，如果您一次沒有通過考試，我們將給您100%的退款保證。 如果你對Goldmile-Infobiz的關於Salesforce CSI CSC2 認證考試的培訓方案感興趣，你可以先在互聯網上免費下載部分關於Salesforce CSI CSC2 認證考試的練習題和答案作為免費嘗試。
Updated: May 28, 2022