Service-Cloud-Consultant熱門證照 -最新Service-Cloud-Consultant題庫資源 & Salesforce Certified Service-Cloud-Consultant - Goldmile-Infobiz

Goldmile-Infobiz的經驗豐富的專家團隊開發出了針對Salesforce Service-Cloud-Consultant熱門證照 認證考試的有效的培訓計畫,很適合參加Salesforce Service-Cloud-Consultant熱門證照 認證考試的考生。Goldmile-Infobiz為你提供的都是高品質的產品,可以讓你參加Salesforce Service-Cloud-Consultant熱門證照 認證考試之前做模擬考試,可以為你參加考試做最好的準備。 為了能順利通過考試,持有完全版的Salesforce Service-Cloud-Consultant熱門證照題庫資料是必要的,你就能輕松通過想要的認證考試。此外,Goldmile-Infobiz提供的所有考古題都是最新的,其中PDF版本的Service-Cloud-Consultant熱門證照題庫支持打打印,方便攜帶,現在就來添加我們最新的Service-Cloud-Consultant熱門證照考古題,了解更多的考試資訊吧! 如果你使用了Goldmile-Infobiz提供的練習題做測試,你可以100%通過你第一次參加的IT認證考試。

Salesforce Service Cloud Consultant Service-Cloud-Consultant 準備考試的時候學習與考試相關的知識是很有必要的。

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因為你可以來Goldmile-Infobiz找到你想要的幫手和準備考試的工具。Goldmile-Infobiz的考考试资料一定能帮助你获得Service-Cloud-Consultant熱門證照考试的认证资格。你對自己現在的工作滿意嗎?對自己正在做的事情滿意嗎?想不想提升自己的水準呢?多掌握一些對工作有用的技能吧。

當你選擇Salesforce Service-Cloud-Consultant熱門證照考試時有沒有選擇相關的考試課程?

我們都很清楚 Salesforce Service-Cloud-Consultant熱門證照 認證考試在IT行業中的地位是駐足輕重的地位,但關鍵的問題是能夠拿到Salesforce Service-Cloud-Consultant熱門證照的認證證書不是那麼簡單的。我們很清楚地知道網上缺乏有高品質的準確性高的相關考試資料。Goldmile-Infobiz的考試練習題和答案可以為一切參加IT行業相關認證考試的人提供一切所急需的資料。它能時時刻刻地提供你們想要的資料,購買我們所有的資料能保證你通過你的第一次Salesforce Service-Cloud-Consultant熱門證照認證考試。

選擇使用Goldmile-Infobiz提供的產品,你踏上了IT行業巔峰的第一步,離你的夢想更近了一步。Goldmile-Infobiz為你提供的測試資料不僅能幫你通過Salesforce Service-Cloud-Consultant熱門證照認證考試和鞏固你的專業知識,而且還能給你你提供一年的免費更新服務。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A

QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D

QUESTION NO: 3
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C

QUESTION NO: 4
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A

QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D

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Updated: May 28, 2022