Salesforce Service-Cloud-Consultant考試大綱認證考試是IT人士在踏上職位提升之路的第一步。通過了Salesforce Service-Cloud-Consultant考試大綱 認證考試是你邁向事業頂峰的的墊腳石。Goldmile-Infobiz可以幫助你通過Salesforce Service-Cloud-Consultant考試大綱認證考試。 而Goldmile-Infobiz正好有這些行業專家為你提供這些考試練習題和答案來幫你順利通過考試。我們的Goldmile-Infobiz提供的考試練習題和答案有100%的準確率。 在這裏我要說明的是這Goldmile-Infobiz一個有核心價值的問題，所有Salesforce的Service-Cloud-Consultant考試大綱考試都是非常重要的，但在個資訊化快速發展的時代，Goldmile-Infobiz只是其中一個，為什麼大多數人選擇Goldmile-Infobiz，是因為Goldmile-Infobiz所提供的考題資料一定能幫助你通過測試，，為什麼呢，因為它提供的資料都是最新的培訓工具不斷更新，不斷變換的認證考試目標，為你提供最新的考試認證研究資料，有了Goldmile-Infobiz Salesforce的Service-Cloud-Consultant考試大綱，你看到考試將會信心百倍，不用擔心任何考不過的風險，讓你毫不費力的獲得認證。
Salesforce Service Cloud Consultant Service-Cloud-Consultant 我相信你對我們的產品將會很有信心。
Goldmile-Infobiz的Service-Cloud-Consultant - Salesforce Certified Service cloud consultant考試大綱考古題絕對是你準備考試並提高自己技能的最好的選擇。 我們Goldmile-Infobiz網站完全具備資源和Salesforce的Service-Cloud-Consultant 題庫更新資訊考試的問題，它也包含了 Salesforce的Service-Cloud-Consultant 題庫更新資訊考試的實踐檢驗，測試轉儲，它可以幫助候選人為準備考試、通過考試的，為你的訓練提出了許多方便,你可以下載部分試用考題及答案作為嘗試，Goldmile-Infobiz Salesforce的Service-Cloud-Consultant 題庫更新資訊考試時間內沒有絕對的方式來傳遞，Goldmile-Infobiz提供真實、全面的考試試題及答案，隨著我們獨家線上的Salesforce的Service-Cloud-Consultant 題庫更新資訊考試培訓資料，你會很容易的通過Salesforce的Service-Cloud-Consultant 題庫更新資訊考試，本站保證通過率100%
Goldmile-Infobiz是一个为考生们提供IT认证考试的考古題并能很好地帮助大家的网站。Goldmile-Infobiz通過活用前輩們的經驗將歷年的考試資料編輯起來，製作出了最好的Service-Cloud-Consultant考試大綱考古題。考古題裏的資料包含了實際考試中的所有的問題，可以保證你一次就成功。
Salesforce Service-Cloud-Consultant考試大綱 - 永遠不要說你已經盡力了。
我的很多IT行業的朋友為了通過Salesforce Service-Cloud-Consultant考試大綱 認證考試花費了很多時間和精力，但是他們沒有選擇培訓班或者網上培訓，所以對他們而言通過考試是比較有難度的，一般他們的一次性通過的幾率很小。幸運地是Goldmile-Infobiz提供了最可靠的培訓工具。Goldmile-Infobiz提供的培訓材料包括Salesforce Service-Cloud-Consultant考試大綱 認證考試的類比測試軟體和相關類比試題，練習題和答案。我們可以提供最佳最新的Salesforce Service-Cloud-Consultant考試大綱 認證考試的練習題和答案來滿足你的需求。
要做就做一個勇往直前的人，那樣的人生才有意義。人生舞臺的大幕隨時都可能拉開，關鍵是你願意表演，還是選擇躲避，能把在面前行走的機會抓住的人，十有八九都是成功的。
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
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Updated: May 28, 2022