Service-Cloud-Consultant試題 & Service-Cloud-Consultant學習資料 - Service-Cloud-Consultant題庫下載 - Goldmile-Infobiz

希望成為擁有Service-Cloud-Consultant試題認證的IT專業人士嗎?想減少獲得Service-Cloud-Consultant試題認證的成本嗎?想通過所有的Salesforce認證嗎?如果“是”,Goldmile-Infobiz是考生最明智的選擇,為您提供涵蓋最新認證考試問題的最佳題庫學習資料。Service-Cloud-Consultant試題題庫可以在您考前模擬真實的考試環境,也是最有效的考古題。利用Salesforce的Service-Cloud-Consultant試題考古題,您將達到你的目的,得到最佳的效果,給您帶來無限大的利益,在您以后的IT行業道路上可以走的更遠。 Goldmile-Infobiz針對不同的考生有不同的培訓方法和不同的培訓課程。有了Goldmile-Infobiz提供的這些針對性的培訓,考生通過相關考試就容易得多。 我們的IT精英團隊的力量會讓你難以置信。

Salesforce Service Cloud Consultant Service-Cloud-Consultant 。

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Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D

QUESTION NO: 2
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A

QUESTION NO: 3
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C

QUESTION NO: 4
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A

QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D

我們的專家為你即將到來的考試提供學習資源,不僅僅在于學習, 更在于如何通過Amazon CLF-C02考試。 Salesforce Analytics-Con-301 - 如果你想順利通過你的IT考試嗎,那麼你完全有必要使用Goldmile-Infobiz的考古題。 有了Salesforce Amazon SCS-C02-KR認證考試的證書就相當於人生有了個新的里程牌,工作將會有很大的提升,相信作為IT行業人士的每個人都很想擁有吧。 我們將為您提供最新的Salesforce ServiceNow CIS-SPM題庫資料來準備考試,所有的題庫都可以在這里獲得,使通過ServiceNow CIS-SPM考試變得更加容易。 Huawei H19-338-ENU - 報名參加考試的人越來越多,並且能通過這個認證考試也是那些雄心勃勃的IT專業人士的夢想。

Updated: May 28, 2022