一般如果你使用Goldmile-Infobiz提供的針對性復習題，你可以100%通過Salesforce CRT-261最新考古題 認證考試。快將Goldmile-Infobiz加入你的購物車吧! 下一個IT行業的成功人士說不定就是你。Goldmile-Infobiz有強大的專家團隊不斷為你提供有效的培訓資源，他們不斷利用他們的豐富的經驗和知識研究過去幾年的試題。 讓你更大效益的發揮自己，如果你還在等待，還在猶豫，或者你很苦悶，糾結該怎樣努力通過 Salesforce的CRT-261最新考古題考試認證，不要著急，Goldmile-Infobiz Salesforce的CRT-261最新考古題考試認證培訓資料會幫助解決這些難題的。擁有了Goldmile-Infobiz Salesforce的CRT-261最新考古題考試認證培訓資料，等於擁有了一個美好的前程，你將邁向成功。 我們Goldmile-Infobiz Salesforce的CRT-261最新考古題的考題按照相同的教學大綱，其次是實際的Salesforce的CRT-261最新考古題認證考試，我們也是不斷的升級我們的培訓資料，你得到的所有產品高達1年的免費更新，你也可以隨時延長更新訂閱時間，你將得到更多的時間來充分準備考試。
Salesforce Service Cloud Consultant CRT-261 只要你用了它你就會發現，這一切都是真的。
Salesforce Service Cloud Consultant CRT-261最新考古題 - Certification Preparation for Service Cloud Consultant 同樣在IT行業工作，並且有著IT夢的你，肯定不希望被別人趕上甚至超過吧？那麼，這就需要你不斷提升自己的技能，向別人證明你自己的實力。 已經報名參加考試的你，現在正在煩惱應該怎麼準備考試嗎？如果是這樣的話，請看下面的內容，我現在告訴你通過CRT-261 考古題更新考試的捷徑。可以讓你一次就通過考試的優秀的CRT-261 考古題更新考試資料出現了。
如果你不想因為考試浪費太多的時間與精力，那麼Goldmile-Infobiz的CRT-261最新考古題考古題無疑是你最好的選擇。用這個資料你可以提高你的學習效率，從而節省很多時間。Goldmile-Infobiz的CRT-261最新考古題考古題是很好的參考資料。
而且通過 Salesforce Salesforce CRT-261最新考古題 認證考試也不是很簡單的。
Goldmile-Infobiz是個可以為所有有關於IT認證考試提供資料的網站。Goldmile-Infobiz可以為你提供最好最新的考試資源。選擇Goldmile-Infobiz你可以安心的準備你的Salesforce CRT-261最新考古題考試。我們的培訓才料可以保證你100%的通過Salesforce CRT-261最新考古題認證考試，如果沒有通過我們將全額退款並且會迅速的更新考試練習題和答案，但這幾乎是不可能發生的。Goldmile-Infobiz可以為你通過Salesforce CRT-261最新考古題的認證考試提供幫助，也可以為你以後的工作提供幫助。雖然有很多方法可以幫你達到你的這些目的，但是選擇Goldmile-Infobiz是你最明智的選擇，Goldmile-Infobiz可以使你花時間更短金錢更少並且更有把握地通過考試，而且我們還會為你提供一年的免費售後服務。
為了通過Salesforce CRT-261最新考古題 認證考試，請選擇我們的Goldmile-Infobiz來取得好的成績。你不會後悔這樣做的，花很少的錢取得如此大的成果這是值得的。
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 5
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
如果你購買了我們提供的Salesforce Cloud Security Alliance CCSK認證考試相關的培訓資料，你是可以成功地通過Salesforce Cloud Security Alliance CCSK認證考試。 Salesforce Microsoft SC-401 認證證書對在IT行業中的你工作是很有幫助的，對你的職位和工資有很大提升，讓你的生活更有保障。 Goldmile-Infobiz能夠幫你100%通過Salesforce SAP C-BCBAI-2509 認證考試，如果你不小心沒有通過Salesforce SAP C-BCBAI-2509 認證考試，我們保證會全額退款。 Microsoft SC-100 - 在你使用之後，相信你會很滿意我們的產品的。 Goldmile-Infobiz可以讓你不需要花費那麼多時間，金錢和精力，Goldmile-Infobiz會為你提供針對性訓練來準備Salesforce Huawei H19-495_V1.0認證考試，僅需大約20個小時你就能通過考試。
Updated: May 28, 2022