通過使用我們上述題庫資料幫助你完成高品質的CRT-261熱門考古題認證，無論你擁有什么設備，我們題庫資料都支持安裝使用。最新的CRT-261熱門考古題考題資料不僅能幫助考生提高IT技能，還能保證你的利益，提供給你最好的服務，Goldmile-Infobiz將成為你一個值得信賴的伙伴。一年之內，你還享有更新你擁有題庫的權利，你就可以得到最新版的Salesforce CRT-261熱門考古題試題。 如果你想購買Salesforce的CRT-261熱門考古題學習指南線上服務，那麼我們Goldmile-Infobiz是領先用於此目的的網站之一，本站提供最好的品質和最新的培訓資料，我們網站所提供成的所有的學習資料及其它的培訓資料都是符合成本效益的，可以在網站上享受一年的免費更新設施，所以這些培訓產品如果沒有幫助你通過考試，我們將保證退還全部購買費用。 我們的考試練習題和答案準確性高，培訓材料覆蓋面大，不斷的更新和彙編，可以為你提供一個準確性非常高的考試準備，選擇了Goldmile-Infobiz可以為你節約大量時間，可以讓你提早拿到Salesforce CRT-261熱門考古題認證證書，可以提早讓你成為Salesforce IT行業中的專業人士。
Salesforce Service Cloud Consultant CRT-261 另外，Goldmile-Infobiz的資料是隨時在更新的。
Goldmile-Infobiz的專家團隊針對Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant熱門考古題 認證考試研究出了最新的短期有效培訓方案，為參加Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant熱門考古題 認證考試的考生進行20個小時左右的培訓，他們就能快速掌握很多知識和鞏固自己原有的知識，還能輕鬆通過Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant熱門考古題 認證考試，比那些花大量的時間和精力準備考試的人輕鬆得多。 你用過Goldmile-Infobiz的CRT-261 認證題庫考古題嗎？這個考古題是最近剛更新的資料，包括了真實考試中可能出現的所有問題，保證你一次就可以通過考試。這個考古題可以讓你看到你意想不到的成果。
Salesforce CRT-261熱門考古題 認證考試已經成為了IT行業中很熱門的一個考試，但是為了通過考試需要花很多時間和精力掌握好相關專業知識。在這個時間很寶貴的時代，時間就是金錢。Goldmile-Infobiz為Salesforce CRT-261熱門考古題 認證考試提供的培訓方案只需要20個小時左右的時間就能幫你鞏固好相關專業知識，讓你為第一次參加的Salesforce CRT-261熱門考古題 認證考試做好充分的準備。
對於 Salesforce的Salesforce CRT-261熱門考古題考試認證每個考生都很迷茫。
在我們網站，您可以先免費嘗試下載我們的題庫DEMO，體驗我們的Salesforce CRT-261熱門考古題考古題的品質，相信在您使用之后會很滿意我們的產品。成千上萬的IT考生通過我們的產品成功通過考試，該CRT-261熱門考古題考古題的品質已被廣大考生檢驗。我們的Salesforce CRT-261熱門考古題題庫根據實際考試的動態變化而更新，以確保CRT-261熱門考古題考古題覆蓋率始終最高于99%。保證大家通過CRT-261熱門考古題認證考試，如果您失敗，可以享受 100%的退款保證。
但是這並不代表不能獲得高分輕鬆通過考試。那麼，還不知道通過這個考試的捷徑在哪里的你，是不是想知道通過考試的技巧呢？現在我來告訴你，就是利用Goldmile-Infobiz的CRT-261熱門考古題考古題。
CRT-261 PDF DEMO:
QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
我們從來不相信第二次機會，因此給您帶來的最好的Salesforce Microsoft AZ-204-KR考古題幫助您首次就通過考試，并取得不錯的成績。 對於SAP C-ACDET-2506認證考試，你是怎麼想的呢？作為非常有人氣的Salesforce認證考試之一，這個考試也是非常重要的。 現在Goldmile-Infobiz為你提供一個有效的通過Salesforce ITIL ITIL-4-Foundation認證考試的方法，會讓你感覺起到事半功倍的效果。 所有購買HP HPE7-A03題庫的客戶都將得到一年的免費升級服務，這讓您擁有充裕的時間來完成考試。 Adobe AD0-E137 - Goldmile-Infobiz還可以承諾假如果考試失敗，Goldmile-Infobiz將100%退款。
Updated: May 28, 2022