Goldmile-Infobiz Salesforce的Service-Cloud-Consultant題庫資源考試培訓資料是專門為IT人士量身定做的培訓資料，是為幫助他們順利通過考試的。如果你還在惡補你的專業知識為考試做準備，那麼你就選錯了方式方法，這樣不僅費時費力，而且很有可能失敗，不過補救還來得及，趕緊去購買Goldmile-Infobiz Salesforce的Service-Cloud-Consultant題庫資源考試培訓資料，有了它，你將得到不一樣的人生，記住，命運是掌握在自己手中的。古人曾說：故天將大任於斯人也，必先苦其心志，勞其筋骨，餓其體膚，空乏其身。 期待成為擁有Service-Cloud-Consultant題庫資源認證的專業人士嗎？想減少您的認證成本嗎？想通過Service-Cloud-Consultant題庫資源考試嗎？如果你回答“是”，那趕緊來參加考試吧，我們為您提供涵蓋真實測試的題目和答案的試題。Salesforce的Service-Cloud-Consultant題庫資源考古題覆蓋率高，可以順利通過認證考試，從而獲得證書。 Goldmile-Infobiz是一家專業的網站，它給每位元考生提供優質的服務，包括售前服務和售後服務兩種，如果你需要我們Goldmile-Infobiz Salesforce的Service-Cloud-Consultant題庫資源考試培訓資料，你可以先使用我們的免費試用的部分考題及答案，看看適不適合你，這樣你可以親自檢查了我們Goldmile-Infobiz Salesforce的Service-Cloud-Consultant題庫資源考試培訓資料的品質，再決定購買使用。
Salesforce Service Cloud Consultant Service-Cloud-Consultant 得到這個考試的認證資格，你可以得到很大的好處。
雖然通過Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant題庫資源認證考試的機率很小，但Goldmile-Infobiz的可靠性可以保證你能通過這個機率小的考試。 只要你支付了你想要的考古題，那麼你馬上就可以得到它。Goldmile-Infobiz網站有你最需要的，也是最適合你的考試資料。
Goldmile-Infobiz可以為你提供捷徑，給你節約好多時間和精力換。Goldmile-Infobiz會為你的Salesforce Service-Cloud-Consultant題庫資源認證考試提供很好的培訓工具，有效的幫助你通過Salesforce Service-Cloud-Consultant題庫資源認證考試。如果你在其他網站也看到了可以提供相關資料，你可以繼續往下看，你會發現其實資料主要來源於Goldmile-Infobiz，而且Goldmile-Infobiz提供的資料最全面，而且更新得最快。
Salesforce Service-Cloud-Consultant題庫資源 - 如果你考試失敗，我們會全額退款給你。
Goldmile-Infobiz為Salesforce Service-Cloud-Consultant題庫資源 認證考試準備的培訓包括Salesforce Service-Cloud-Consultant題庫資源認證考試的模擬測試題和當前考試題。在互聯網上你也可以看到幾個也提供相關的培訓的網站，但是你比較之後，你就會發現Goldmile-Infobiz的關於Salesforce Service-Cloud-Consultant題庫資源 認證考試的培訓比較有針對性，不僅品質是最高的，而且內容是最全面的。
我們Goldmile-Infobiz Salesforce的Service-Cloud-Consultant題庫資源考試的試題及答案，為你提供了一切你所需要的考前準備資料，關於Salesforce的Service-Cloud-Consultant題庫資源考試，你可以從不同的網站或書籍找到這些問題，但關鍵是邏輯性相連，我們的試題及答案不僅能第一次毫不費力的通過考試，同時也能節省你寶貴的時間。
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
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Updated: May 28, 2022