CRT-261熱門考古題 考試是一個Salesforce 的認證考試，通過了一些Salesforce認證考試的IT人士是受很多IT行業歡迎的。所以越來越多的人參加CRT-261熱門考古題認證考試，但是通過CRT-261熱門考古題認證考試並不是很簡單的。如果你沒有參加一些專門的相關培訓是需要花很多時間和精力來為考試做準備的。 我們Goldmile-Infobiz Salesforce的CRT-261熱門考古題考題是的100%通過驗證和測試的，是通過認證的專家，我們Goldmile-Infobiz Salesforce 的CRT-261熱門考古題的考試練習題及答案是通過實踐檢驗的軟體和它最終的認證準備培訓工具。在Goldmile-Infobiz中，你會發現最好的認證準備資料，這些資料包括練習題及答案，我們的資料有機會讓你實踐問題，最終實現自己的目標通過 Salesforce的CRT-261熱門考古題考試認證。 如果你選擇了Goldmile-Infobiz，我們承諾我們將盡力幫助你通過考試，並且還會為你提供一年的免費更新服務。
Salesforce Service Cloud Consultant CRT-261 那麼，不要猶豫了，趕快報名參加考試吧。
我們都是平平凡凡的普通人，有時候所學的所掌握的東西沒有那麼容易徹底的吸收，所以經常忘記，當我們需要時就拼命的補習，當你看到Goldmile-Infobiz Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant熱門考古題考試培訓資料是，你才明白這是你必須要購買的，它可以讓你毫不費力的通過考試，也可以讓你不那麼努力的補習，相信Goldmile-Infobiz，相信它讓你看到你的未來美好的樣子，再苦再難，只要Goldmile-Infobiz還在，總會找到希望的光明。 如果你取得了CRT-261 題庫更新認證考試的資格，那麼你就可以更好地完成你的工作。雖然這個考試很難，但是你準備考試時不用那麼辛苦。
除了Salesforce 的CRT-261熱門考古題考試，最近最有人氣的還有Cisco，IBM，HP等的各類考試。但是如果你想取得CRT-261熱門考古題的認證資格，Goldmile-Infobiz的CRT-261熱門考古題考古題可以實現你的願望。不要因為對考試沒有信心就放棄考試，因為你完全可以通過Goldmile-Infobiz的考試資料來達成自己的目標。
Salesforce CRT-261熱門考古題 - 这是可以保证你一次就成功的难得的资料。
對於CRT-261熱門考古題認證考試，你已經準備好了嗎？考試近在眼前，你可以信心滿滿地迎接考試嗎？如果你還沒有通過考試的信心，在這裏向你推薦一個最優秀的參考資料。只需要短時間的學習就可以通過考試的最新的CRT-261熱門考古題考古題出現了。这个考古題是由Goldmile-Infobiz提供的。
不過只要你找對了捷徑，通過考試也就變得容易許多了。這就不得不推薦Goldmile-Infobiz的考試考古題了，它可以讓你少走許多彎路，節省時間幫助你考試合格。
CRT-261 PDF DEMO:
QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 2
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
如果您希望在短時間內獲得Salesforce Amazon Data-Engineer-Associate認證，您將永遠找不到比Goldmile-Infobiz更好的產品了。 選擇最新版本的Salesforce Microsoft PL-300-KR考古題，如果你考試失敗了，我們將全額退款給你，因為我們有足夠的信心讓你通過Microsoft PL-300-KR考試。 Adobe AD0-E137 - 我們的IT專家團隊將不斷的利用行業經驗來研究出準確詳細的考試練習題來協助您通過考試。 然而如何簡單順利地通過Salesforce CompTIA CS0-003認證考試？我們的Goldmile-Infobiz在任何時間下都可以幫您快速解決這個問題。 Scaled Agile SAFe-Agilist - 無論你選擇哪種培訓方式，Goldmile-Infobiz都為你提供一年的免費更新服務。
Updated: May 28, 2022